>> ALL RIGHT, JON KARL, OUR THANKS TO YOU. ROBIN. >>> WE MOVE ON TO THE WAR IN UKRAINE AND WE HEAR FROM THE FAMILY OF ONE OF THE AMERICANS CAPTURED BY RUSSIAN FORCES SAYING HE'S BEEN IN CONTACT WITH THE STATE DEPARTMENT. OUR FOREIGN CORRESPONDENT JAMES LONGMAN IS THERE FOR US IN UKRAINE. GOOD MORNING, JAMES. >> Reporter: YEAH, GOOD MORNING, ROBIN. MORE EVIDENCE IS COMING TO LIGHT ON THAT ATTACK IN KREMENCHUK ON THE MALL AND FACTORY. THIS AS WE'RE HEARING MORE ABOUT ONE OF THE TWO U.S. VETERANS CAUGHT HERE IN UKRAINE. THE FAMILY OF ALEX DRUEKE HAS BEEN SPEAKING TO ABC NEWS. THIS MORNING, THE FAMILY OF ALEX DRUEKE, ONE OF THE U.S. VETERANS CAPTURED IN UKRAINE, SPEAKING TO ABC NEWS. THEY SAY ALEX HAS SPOKEN WITH THE STATE DEPARTMENT OVER THE PHONE WHILE BEING HELD BY RUSSIAN PROXIES TWICE IN RECENT DAYS. >> THEY SAID THAT HE SOUNDED GOOD, THAT HE SOUNDED RELATIVELY STRONG. THAT HE CLEARLY WAS BEING PROMPTED TO MAKE CERTAIN STATEMENTS, BUT AS THEY QUESTIONED HIM, THEY FELT LIKE IT WAS ACCURATE THAT HE IS BEING TREATED HUMANELY. >> Reporter: THEY SAY ALEX WAS ABLE TO PASS ALONG A MESSAGE TO THE STATE DEPARTMENT TO HIS MOTHER. >> HE SAID HE LOVED ME TOO. TO KEEP TAKING GOOD CARE OF HIS DOG AND THAT HE KNEW I WAS DOING EVERYTHING I COULD TO GET THEM BACK HOME SAFELY. >> Reporter: THIS AS NEW VIDEO SHOWS THE MOMENT WHEN MISSILES HIT THE MALL AND A NEARBY FACTORY, PANIC IN A PARK NEARBY CAUGHT ON VIDEO AS DEBRIS RAINS DOWN, ONE MAN JUMPS INTO THE WATER FOR SAFETY. AT LEAST 20 PEOPLE WERE KILLED IN THE ATTACK AND NEARLY 60 INJURED. 40 OTHERS ARE STILL MISSING. WE GO INSIDE A HOSPITAL WHERE SOME OF THE INJURED ARE BEING TREATED. WE MEET NICOLAI WHO WORKS INSIDE THE MALL. HE TELLS US ABOUT THE MOMENTS OF THE ATTACK. IT WENT DARK, HE SAYS AND SOMEONE HELPED ME GET OUT. BUT NOT EVEN THE HOSPITAL IS SAFE FROM RUSSIA. AIR RAID SIREN SO WE HAVE TO LEAVE. PRESIDENT ZELENSKYY CALLING IT STATE TERRORISM. IT LOOKS LIKE WE'RE ONE STEP CLOSER TO AN EXPANDED NATO. TURKEY DROPPED ITS OPPOSITION TO FINLAND AND SWEDEN APPLYING FOR MEMBERSHIP.