AWS outage causes problems for major internet sites

A major server outage at Amazon Web Services affected access to popular websites as well as critical tools used by Amazon workers in the height of holiday shopping season.
1:55 | 12/08/21

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Transcript for AWS outage causes problems for major internet sites
- A major Amazon web server outage that crippled parts of the internet Tuesday, disrupting some of the most popular sites and, reportedly, even bringing some delivery services to a standstill right in the middle of the holiday shopping season. Our Chief Business Correspondent Rebecca Jarvis is here with the happy holiday news. This does not sound good. - No, it's not good, TJ. And even if you say, Alexa, please resolve this massive internet outage, that doesn't work. It didn't fix it. Millions of people potentially felt this, trying to use their smart devices, like Alexa, buying airline tickets, or streaming their favorite movies and TV shows. This giant outage hit websites including Netflix, stock trading app Robinhood, and Disney Plus+, owned by the parent company of ABC, as well as airlines like Southwest and Delta. And at the heart of the problem was Amazon Web Services. It powers cloud computing for about 1/3 of the internet. The issue originated when several of Amazon's network devices were flooded with traffic from unknown sources. And on Reddit, there were these reports that the outage also brought down critical tools used by Amazon warehouse and delivery workers. They couldn't scan packages or access their delivery routes for time. Drivers were left scrambling with plans to regroup today. And of course, this is all happening during peak time, TJ, for all the packages that everybody ordered in the last couple of days. TJ HOLMES: OK, you got everybody's attention there with packages. So how many? How bad was this when it comes to packages being-- and deliveries being impacted? - So we asked Amazon for an answer to this. They are not telling us what the actual information is. But we know that this could have been many packages because it lasted throughout the day. Amazon says it has resolved the underlying problem, which impacted many sites much of yesterday. A lot of these shipping companies, a lot of these people delivering packages are getting back to business today, TJ. TJ HOLMES: So after all that, you tell me, all good. - Well, I mean Christmas is still a ways away, so I hope so. - OK. Rebecca, thank you. - Thanks, Rebecca.

This transcript has been automatically generated and may not be 100% accurate.

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