Ticketmaster to implement new policies for new Beyonce tour

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Ticketmaster will take several steps to ensure fans are able to purchase tickets to Beyonce's first world tour in five years.
2:21 | 02/02/23

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Transcript for Ticketmaster to implement new policies for new Beyonce tour
>> GOOD TO KNOW. REBECCA JARVIS, THANK YOU. >>> NOW TO THE BLOCKBUSTER ANNOUNCEMENT FROM BEYONCE. THAT'S RIGHT. HER FIRST TOUR IN FIVE YEARS. LARA IS HERE WITH MORE AND FEAR OF ANOTHER MELTDOWN AT TICKETMASTER. >> NO, THEY ARE TAKING STEPS TO HOPEFULLY ALLEVIATE THE MESS WITH THE TAYLOR SWIFT PREVAIL. EXCITEMENT AT A FEVER PITCH AMONG FAN, GETTING THOSE TICKETS WON'T BE FOR THE FAINT OF HEART. TAKE A LOOK. ♪ YOU WON'T BREAK MY SOUL ♪ >> Reporter: THIS MORNING, BEYONCE FANS BUZZING AFTER THIS ANNOUNCEMENT ON HER INSTAGRAM PAGE READING SIMPLY, "RENAISSANCE" WORLD TOUR 2023 GENERATING 8 MILLION LIKES AND OPPORTUNITYING. THE TOUR RUNNING FROM MAY TO SEPTEMBER. ♪ I PULL UP AND THESE CLOTHES LOOK SO GOOD ♪ >> Reporter: HIGH DEMAND FORCING TICKETMASTER TO AVOID A TAYLOR SWIFT DEBACLE. ♪ IT'S ME, HI, I'M THE PROBLEM ♪ >> Reporter: LAST NOVEMBER THE TICKET BEHEMOTH CANCELING SALES FOR SWIFT'S TOUR AFTER THE SITE CRASHED DURING THE PRESALE, EVEN CONGRESS GETTING INVOLVED. A BIPARTISAN COMMITTEE LOOKING INTO THE WIDESPREAD OUTAGES AND HOURS' LONG WAIT TIMES. >> TICKETMASTER SHOULD LOOK IN THE MIRROR AND SAY, I'M THE PROBLEM, IT'S ME. >> Reporter: TICKETMASTER BLAMING BOTS FOR THE ISSUE. THE COMPANY SAYING THEY HAVE INSTITUTED NEW POLICIES. ♪ I JUST FELL IN LOVE ♪ ♪ I JUST QUIT MY JOB ♪ >> Reporter: INSTEAD OF PUTS TICKETS FOR ALL SHOWS ON SALE AT ONCE THEY'RE IMPLEMENTING ROLLING SALES DATES DEPENDING ON THE CITY. BUT IN ORDER TO HAVE A CHANCE FOR THE GOLDEN TICKET, YOU MUST SIGN UP AS A VERIFIED FAN, WHICH WILL DISCOURAGE BOTS AND TICKET RESELLERS. A LOTTERY STYLE PROCESS WILL DETERMINE WHICH FANS GET UNIQUE ACCESS CODES AND BE PLACED ON THE WAIT LIST. OKAY, SO IF YOU ARE INTERESTED MAKE SURE TO REGISTER VERY SOON LIKE RIGHT NOW, BECAUSE SOME CITIES LIKE CHICAGO AND LAS VEGAS ARE SET TO CLOSE TODAY AND AFTER SUNDAY THESE TICKETS WILL LIKELY BE EVEN MORE IN DEMAND. BEYONCE SET TO HAVE A HUGE NIGHT AT THE GRAMMYS. NINE NOMINATIONS, OH, INCLUDING ALBUM OF THE YEAR. SHE IS ON FIRE. SO GET GOING. >> YOU'RE GOING TO BOOGIE WITH YOUR BOOT ON. >> YES. >> BOO

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